شپنگ پالیسی

  • At Bricella, we are committed to delivering your jewellery pieces with care, speed, and reliability. Please read our shipping policy carefully before placing an order.

Shipping Locations

  • We currently ship across India.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).
  • After processing, you will receive a shipping confirmation email with tracking details.

Estimated Delivery Time

Location Estimated Delivery Time
Metro Cities 3–5 business days
Other Regions 5–7 business days
Remote Areas 7–10 business days

Note: Delays may occur due to courier partner logistics, weather conditions, or unforeseen situations beyond our control.

Shipping Charges

  • Shipping charges will be calculated at checkout based on:
  • Your delivery location,
  • Order weight and volume, and
  • The latest courier rates.
  • We are currently working on setting standardized rates and appreciate your patience during this phase.

Note: Any applicable shipping cost will be clearly shown before you complete your purchase.

Order Tracking

  • Once your order is shipped, you’ll receive a tracking link via email or SMS. You can monitor your package in real-time

Undelivered or Returned Shipments

  • If a shipment is returned to us due to:
  • Incorrect shipping address,
  • Multiple failed delivery attempts, or
  • Refusal to accept the package,

Then we will:

  • Reship the order (shipping charges applicable), or Refund the order amount excluding shipping fee

Package Unboxing

  • To ensure claim validity for returns or damage, customers are required to record an unboxing video clearly showing the outer package, product opening, and any visible issues.

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